Returns & Refunds

If you wish to cancel your purchase under the Distance Selling Regulations, customers legally have a period of seven working days from the date of delivery within which they can cancel the sale. However at Herb Style we extend that to 30 days. This means you can return your purchased goods to us within 30 days of the date of delivery and cancel the sale and receive a refund. Please return the unopened products, with a note of your order no and reason for cancellation. When we receive the returned goods we will refund you the customer the sale price of the purchase.

All original postage and packing charges, are paid for by the customer, and the return postage is also the responsibility of the customer. Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit. You are advised to use a carrier that offers both traceability and insurance

In order to return the item, package it up & enclose details of the purchase:
Your Order no
List of goods to return
Reason for Return
Your Name, Your Address, Your Contact Details.

Here is the postal address where the goods are returned:

Martin Kirschner
Zimmlerova 2999/27
70030 Ostrava
Czech Republic

Yours The Customer Service Team